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Legal

Disclaimer

Last updated · Pro Tours & Travel Solutions

What you can and cannot rely on from this website. Your written quote and booking confirmation always take priority over anything shown here.

1. Information on this website

We work to keep this website accurate and up to date, but it is general information, not a contract or an offer. Itineraries, inclusions, hotel names, durations and descriptions are examples of what we can arrange and may change. The details that apply to you are the ones in your written quote and confirmation from Pro Tours & Travel Solutions.

2. No published prices

We don't publish prices on this website; every booking is quoted to you individually, based on your dates, group and choices at the time you ask.

3. Photos

Some photos are stock images (for example, from Unsplash) used to show a destination. They are representative only and may not show the exact hotel, room, ship or view you will get.

4. Visas, passports and entry rules

  • Visa, passport, transit and health entry rules are set by governments and change often. Anything on this site about documents or processing times is general guidance only — always check the official embassy, consulate or government website before you travel.
  • Visa decisions are made solely by the embassy, consulate or immigration authority concerned. We cannot guarantee that a visa will be granted, or how long it will take.
  • Passport services are assistance only. Passport Seva / the Ministry of External Affairs decides every application.

5. Hajj and Umrah

Umrah and Hajj arrangements are subject to the rules and decisions of the Saudi authorities (including the Ministry of Hajj and Umrah and its Nusuk platform) and, for Hajj from India, to the Government of India’s Hajj Policy and the Haj Committee of India or registered Hajj Group Organisers. These rules, quotas and dates can change at short notice. Nothing on this website is a promise of a Hajj seat, visa or permit.

6. Accreditation and suppliers

Pro Tours & Travel Solutions is an IATA-accredited travel agent. Mentioning an airline, hotel, cruise line, visa centre or other company on this site does not mean that company endorses us. Their names and logos belong to them. Services are provided by those suppliers under their own terms.

7. Reviews and testimonials

Testimonials describe individual travellers’ own experiences. Every trip is different, and a past experience is not a guarantee of the same outcome for yours.

9. Not professional advice

Nothing on this site is legal, immigration, medical, tax or financial advice. For health and vaccination questions, speak to your doctor; for immigration questions, the relevant embassy.

10. Limits of our responsibility

To the extent the law allows, we are not liable for any loss arising from relying on general information on this website rather than on your written quote and confirmation. This does not limit your rights under the Consumer Protection Act, 2019, or our responsibilities set out in our Terms & Conditions and Cancellation & Refund Policy.

11. Spotted a mistake?

Please tell us on +91 99005 17604 or at protours@protours.co.in and we will correct it.